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Season 1, Episode #7: The power of attraction - How The Conference Board of Canada leverages data & engagement to empower employees

In this episode, Marnie and Russell sit down with the President and CEO of The Conference Board of Canada, Dr. Susan Black to discuss the critical importance of building stronger employee engagement and fostering an inclusive work environment, and tangible actions employers can take today.

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“I think across generations, people are feeling an increasing need to feel that the work they do and the work of their organization and the reason it exists is meaningful, is legitimate, is authentic. So there has to be some purpose. There has to be alignment with your personal values in the corporate values, but I don't think they need to be exactly the same. But you’ve got to feel that you're showing up in the workplace every day for an organization that contributes in some broader way and a way that's meaningful to you.” - Dr. Susan Black in ‘Building inclusive environments in the workplace’



Building a diverse and inclusive environment at work has been an important topic of conversation in recent years. In this post-truth climate, it’s more important than ever for companies and organizations to go above and beyond to recruit, attract and retain valuable employees. Companies are being challenged to find the deeper meaning of creating an inclusive workspace, beyond just paying lip service to the idea. In this episode of Contributors, hosts Marnie and Russell sit down with the President and CEO of the Conference Board of Canada, Dr. Susan Black.

After this episode, you’ll learn:

  • New research about the connection between higher employee engagement and higher sales.
  • The critical importance of building stronger employee engagement.
  • Two ways to foster an inclusive work environment, and how Conference Board of Canada improved in this area.
  • How to support initiatives in the workplace (small or large) – including how to engage your team in an everchanging climate.

Listen to Susan’s episode:

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Biography


Susan Black is the President and Chief Executive Officer of Canada’s leading independent applied research organization. Since 2018, she has led a successful transformation at The Conference Board of Canada and has focused its efforts on providing rigorous research insights to Canadians across nine knowledge areas.

Susan has over 30 years' experience across sectors and industries. As President of Catalyst Canada, CHRO at Intact Financial and SVP, People at Holt Renfrew, Susan has dedicated her career to advocating for inclusive environments, stronger employee engagement, and opportunities for women in the workplace.

Susan believes in the power of people and expanding her horizon on a daily basis. Susan holds a BA from Yale, is a Harvard MBA, and obtained a PhD in organizational studies from York University.

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