Season 2, Episode #3: Triple Bottom Line - How Vancity’s unique business model drives profit and change

Russell sits down with Christine Bergeron, President & CEO, Vancity, to discuss advice for business leaders hoping to take care of their bottom line.

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"At the end of the day, most businesses have a single bottom line, which is profit. And the triple bottom line really looks at people, planet and profit, and how do you incorporate all of those in your decision making?” - Christine Bergeron [00:06:42]

In this episode, Russell sits down with Christine Bergeron, the President and CEO of Vancity. As a values-based financial cooperative, Vancity uses its assets to improve the financial well-being of its members and their communities. Despite being local to British Columbia, the thriving community co-op has a lot to offer other Canadian organizations that are looking for ways to improve their business and make Canada a better place.

  • Why a “triple bottom line” includes people and the planet.
  • Why Vancity takes an impact approach in decision making.
  • How Vancity is working towards reconciliation.
  • How leaders can spark innovation at their own organizations.

Listen to Christine's episode:

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Christine Bergeron
President and Chief Executive Officer

Christine Bergeron is President and Chief Executive Officer of Vancity, Canada's largest community credit union. Prior to becoming the organization’s CEO, Christine held several senior leadership roles within Vancity, most recently serving as the company’s Chief Member Services Officer, leading the Member Experience & Community Engagement division.

Christine has been honoured in her community through several different accolades such as Business in Vancouver Magazine’s 2007 “Top 40 Under 40” list, and the Rising Star award from the Association of Women in Finance in 2012. Prior to joining Vancity, Christine worked in early-stage venture capital, public markets and broadly with entrepreneurs, financing innovative companies and building financial firms focused in cleantech, sustainability and impact investing sectors.

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